Clear answers to the questions patients ask us most often. If you do not find what you are looking for, we are a call or message away.
Your first visit is an unhurried conversation. We listen to your concern, examine your hair or skin, explain what is actually happening in plain language, and discuss your options. You leave with a clear picture and a recommended plan — and no pressure to decide on the spot.
Cozmaa is based in Mumbai. For our current branch locations and addresses, please see our Contact page or reach us at [PHONE]. We will happily guide you to the branch most convenient for you.
Yes, online consultations are available for initial discussions, follow-ups and reviewing whether an in-person visit is needed. Some assessments and all procedures do require you to visit the clinic. Contact us at [PHONE] or [EMAIL] to arrange an online consultation.
We offer a range of convenient payment options at the clinic. For specific details on accepted methods and any available plans for treatment packages, please contact our team at [PHONE] and they will guide you.
Policies on this vary by treatment and current offers. The clearest way to know is to ask our team directly at [PHONE] or during your consultation, and they will explain exactly how the consultation fee is treated for your chosen treatment.
You do not have to decide alone. The right choice depends on your stage of hair loss, its stability and your donor area. Advanced, stable loss often suits a transplant, while early thinning may respond to PRP. We assess this honestly at your consultation and recommend what genuinely fits.
Yes. We see patients travelling from outside Mumbai and from other cities. We can begin with an online consultation, plan your visit efficiently, and coordinate treatment and follow-ups to suit your travel. Contact us at [PHONE] to plan your visit.
Booking is simple. You can call or message us at [PHONE], email [EMAIL], or use the enquiry form on this website. Tell us your concern and preferred time, and our team will confirm a consultation slot that works for you.
Yes, when carried out by a qualified dermatologist. Peels, facials and injectables all have good safety records in trained hands. We assess your skin and medical history first, and we recommend only treatments that genuinely suit you, which keeps the approach safe and measured.
Not when used with restraint. Our approach is deliberately conservative — the goal is a refreshed, well-rested version of you, not an obviously treated face. We discuss exactly what to expect, and we will advise against overdoing it.
Most cosmetology treatments have little or no downtime. Peels may cause mild redness or light flaking for a few days; injectables can leave minor temporary marks. We will tell you what to expect for your specific treatment so you can plan around it.
This depends on the treatment. Anti-wrinkle injectables typically last a few months, fillers longer, and peels build with a course. None are strictly permanent — they need refreshing over time. We will give you a clear picture of how long your chosen treatment holds.
These treatments suit people noticing early signs of ageing, dullness or volume loss who want a considered, gradual improvement. During consultation we assess your skin honestly and recommend only what helps, sometimes advising that a treatment is not needed yet.
Aftercare is usually simple — gentle skincare, sun protection, and avoiding certain activities briefly after some treatments. We give you specific, easy-to-follow guidance for whatever treatment you have, and a point of contact for any questions.
Yes. Removing moles, cysts, skin tags and similar lesions are common, generally straightforward procedures. When done in a sterile clinic setting under local anaesthesia by a dermatologist, risks such as infection are low. We assess each lesion properly before any procedure.
The procedure is done under local anaesthesia, so you should not feel pain during it. The brief anaesthetic injection is the main sensation. Any tenderness afterwards is usually mild and settles within a few days with simple care.
Some minor surgical procedures leave a small mark, but on visible areas we take particular care to keep healing as discreet as possible. The final appearance depends on the lesion, its location and your skin. We will discuss the likely outcome honestly beforehand.
Recovery is usually quick. Most procedures involve a small wound that heals over one to two weeks with simple care. We will give you clear wound-care instructions and review healing to make sure everything settles well.
Sometimes. Most removed lesions are harmless, but where there is any reason for caution we send the tissue for testing as a routine precaution. We will explain clearly if this applies to you and share the results once available.
Aftercare is simple but important — keeping the wound clean and protected, and following the specific instructions we provide. You will leave with clear guidance and a point of contact. We review healing at follow-up to ensure a clean recovery.
Yes. A hair transplant is a well-established procedure done under local anaesthesia. As with any minor surgery there are small risks, such as temporary swelling or infection, but these are uncommon when the procedure is performed by trained specialists in a proper clinical setting. We assess your suitability carefully beforehand.
The procedure itself is done under local anaesthesia, so you should not feel pain during it. The main discomfort is the initial anaesthetic injections, which are brief. Most people are comfortable enough to listen to music or rest through the session. Mild tenderness afterwards usually settles within a few days.
Most people return to routine activity within a few days. Minor scabbing around the implanted area is normal in the first week and clears on its own. We will give you specific guidance on washing, sleeping position and avoiding strenuous activity for a short period. Full healing of the donor area takes a little longer.
Patience matters here. Transplanted hair usually sheds within the first few weeks, which is expected. New growth begins over the following months, with visible improvement around three to six months and a fuller result typically by twelve months. We will set clear expectations for your case during consultation.
Good candidates generally have stable, pattern-type hair loss and an adequate donor area at the back and sides of the scalp. People with early or rapidly changing hair loss may benefit from non-surgical treatment first. We will assess your hair loss honestly and tell you whether a transplant is the right step now.
Aftercare is straightforward but important. You will be guided on gentle washing, how to sleep for the first nights, and which activities to avoid briefly. Transplanted follicles need careful handling in the early days. We stay in touch through follow-ups across the months it takes for results to appear.
Most people find PRP very manageable. It involves a small blood draw and then fine injections into the scalp. There can be brief stinging during the injections, and we can use numbing measures to keep you comfortable. Each session is short, usually around 30 to 60 minutes.
This varies by case, but a common approach is an initial series of around three to four sessions spaced about a month apart, followed by maintenance sessions every few months. Earlier-stage thinning often responds with fewer sessions. We will plan a realistic schedule for you after assessing your scalp.
PRP is gradual. Many people notice reduced shedding first, within a couple of months, with visible improvement in thickness and coverage usually building between three and six months. It is not an overnight fix, and we will be clear about this timeline before you begin.
Non-surgical treatments such as PRP suit people in the early to middle stages of thinning, those not ready for or not needing surgery, and patients wanting to support a transplant result. If hair loss is very advanced, we will discuss whether a transplant is a more suitable option.
Downtime is minimal. You may have some scalp tenderness or mild redness for a day or so. Most people return to normal activity straight away. We will advise you on simple aftercare, such as avoiding harsh hair products briefly, to get the best from each session.
Yes, when the right laser and settings are used. Indian skin has more melanin, so suitable technology and trained operators matter. We assess your skin type, use settings appropriate for melanin-rich skin and patch test where needed, which keeps the risk of pigmentation changes low.
Most people describe laser sessions as a mild warmth or a light snapping sensation rather than real pain. Modern devices include cooling to keep you comfortable, and numbing measures can be used for sensitive areas. Sessions are generally short.
For laser hair reduction, several sessions are needed because the laser only affects follicles in their active growth phase — often around six or more, spaced weeks apart. Hormonal areas and coarse hair may need more. We will give you a realistic session plan for your specific case.
For hair reduction, you will usually notice gradual thinning and slower regrowth over the course of your sessions rather than after a single visit. Skin and pigmentation results also build over a planned series. We will explain the expected timeline for your particular treatment.
Downtime is usually minimal. Mild redness or slight swelling can occur and generally settles within hours to a day. We will advise you on sun protection and gentle skincare afterwards, which is important for melanin-rich skin to avoid pigmentation.
Avoid sun exposure and tanning for a couple of weeks before your session, and do not wax, pluck or bleach the area beforehand — shaving is fine for hair reduction. Let us know about any active skin issues or medications. We will give you a full pre-session checklist.
Yes. Treating skin and nail conditions medically — with topical or oral treatments and in-clinic care — is safe and well-established when guided by a dermatologist. We reach a clear diagnosis first and tailor treatment to your condition, which keeps the approach both safe and effective.
Because the right treatment depends entirely on the correct cause. Conditions like acne or pigmentation have several possible drivers, and treating the wrong one wastes time. A proper diagnosis means your plan actually targets what is happening.
This varies by condition. Some skin and nail concerns improve within weeks; others, such as fungal nail infections or stubborn pigmentation, take months of consistent treatment. We will give you an honest timeline so you know what to expect.
Most medical dermatology treatment is not painful. It often involves prescribed topical or oral treatment and routine in-clinic care. Some procedures may cause brief mild discomfort, and we will always tell you in advance what a treatment involves.
Anyone with a persistent or recurring concern that has not settled with over-the-counter products. Conditions like ongoing acne, spreading pigmentation, eczema flares or nail changes are worth a proper assessment rather than continued guesswork.
Prevention is part of the plan. Beyond clearing the current issue, we guide you on skincare, triggers and habits — and the local climate, since Mumbai's humidity affects skin behaviour. A livable routine you can keep up is the best protection against recurrence.
Yes. A medically supervised programme is safer than unguided crash diets precisely because it is overseen by a professional. We assess your health first, including any underlying factors, and build a plan that is appropriate for you rather than generic.
We focus on steady, sustainable change rather than rapid loss, because gradual progress is far more likely to last. There are no shortcuts here. Your consultation will give you an honest picture of a healthy, realistic pace for your body.
Not necessarily. Many plans focus on nutrition, activity and habit change. Where any medical support is appropriate, it is discussed openly and only used as part of a supervised plan. We explain the reasoning behind every recommendation.
That is exactly why the programme starts with a health review. Factors such as thyroid or hormonal issues can affect weight, and identifying them shapes a plan that works with your body rather than against it.
Regular reviews are central to the approach. We track your progress, keep you supported through the harder stretches, and adjust the plan as your body responds. Ongoing contact is what makes sustainable change realistic.
It suits people who want a structured, health-first route to managing their weight with medical oversight, rather than trying another generic diet alone. We will assess your situation and tell you honestly whether the programme fits your needs.
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